Privacy Policy

Effective Date: May 29,2023

We at The Purple Lotus ("we," "our," or "us") respect your privacy and are committed to protecting the personal information you provide to us through our website. This Privacy Policy outlines the information we collect, how we use and protect it, and the choices you have regarding your personal information.

  1. Information We Collect When you visit our website and make a purchase, we may collect certain personally identifiable information, including but not limited to:
  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment details

In addition, we may collect non-personally identifiable information such as your IP address, browser type, and operating system. This information is collected automatically as part of the standard operation of our website.

  1. Use of Information We may use the collected information for the following purposes:
  • Process and fulfill your orders
  • Communicate with you regarding your orders and any inquiries you make
  • Provide customer support
  • Improve our website and user experience
  • Send you promotional emails and newsletters (if you have opted in to receive them)
  • Comply with applicable laws and regulations
  1. Protection of Information We implement appropriate security measures to protect the information we collect from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
  2. Sharing of Information We may share your personal information with third-party service providers who help us operate our website and fulfill your orders. These service providers are contractually obligated to keep your information confidential and only use it for the purposes specified by us.

We may also disclose your information when required to do so by law, or if we believe that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  1. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that are placed on your device when you visit certain websites. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
  2. Your Choices You have the right to review, update, and delete the personal information we have collected from you. You can also choose to opt out of receiving promotional emails and newsletters by following the unsubscribe instructions provided in those communications. Please note that even if you opt out, we may still send you non-promotional communications related to your orders or inquiries.
  3. Third-Party Websites Our website may contain links to third-party websites. This Privacy Policy does not apply to such websites, and we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those third parties before providing any personal information.
  4. Changes to this Privacy Policy We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
  5. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through out support team.